When you put on a set of Giti tires on your vehicle, you can be confident that your tires have been put through one of the most rigorous and comprehensive quality control systems in the industry, and NOW, we assure your choice with a special warranty policy.
In order to provide customer a worry-free journey by increasing their satisfaction level, we are delighted to offer a 15 days’ total assurance warranty for selected tires pattern.
The Giti 15 Days Total Assurance warranty is applicable for user’s satisfaction level substances from date of purchase of the tire or up to 300 KM
or tire wear < 2mm, whichever is earlier. It is applicable on the full range of Giti Tire patterns in Giti Runflat Series (288 &299), Control Series (SUV880, 288 & 280), and 4 x 4 Series (HT152, AT100 & AT70) only. It is only applicable on purchases from authorized Giti Tire Malaysia dealers. This policy is valid on tire purchases made until December 31, 2018, after which it can be reviewed and extended. This policy does not supersede the existing warranty policy for manufacturing defects. This policy is applicable in addition to the existing warranty policy for a limited period.
How do I make a claim?
Should you wish to bring back Giti Tires after purchased, you may do so at your original purchased shop which is authorized Giti Tire Malaysia dealers.
Your Giti Tire Malaysia dealer shop will need to ensure your claim is valid. In order to avail the policy you must also present the below mentioned documents:
You will be provided with options of replacing a new Giti tire or other tires available in the original purchased shop. No cash compensation will be provided in any condition. Commercial, racing, or off-road use, improper load or misapplication, or damage by road hazards or other abuse, is excluded.
The Total Assurance Warranty Program is applicable to customers who have completed the registration process at the time of purchase. To avail the benefits of the policy Registration is mandatory, which can be done via registering in our website Registration
Applicable when a minimum of two (per vehicle) Giti tires are purchased from a Giti Tire Malaysia Dealer Shop.
Other than enjoy the 15 days’ satisfaction guarantee coverage, 100 online registered customers will be selected every quarter to receive a special Giti prize pack full of goodies.